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What Our Customers Are Saying -

We would love to tell you all about BagsForMe.com, how we respect our customers and that our top priority is Total Customer Satisfaction along with offering a great selection of products but we thought you would rather hear it from the people who know us best - our customers!!

"I wanted to let you know that I have NEVER received such FANTASTIC customer service from an on-line organization -- EVER!! Your staff is not only friendly, they are conscientious and delightful to work with. Extra effort and contact was made to ensure that I received the bag I ordered for a birthday present. I'm spreading the word to friends about your great staff! Thank you so much!"-Debi

"I just wanted to send a quick note to let you know how invaluable Beth has been regarding a recent purchase. In December, my mother bought me an Atlantic suitcase for Christmas which broke after its first use. Beth was extremely helpful and responsive in her communications with both my mom and me. She went out of her way to assist me with sending it back for repair/replacement and always kept me up to date on the progress. I appreciated her cheerful and accommodating attitude. She never made me feel as if I was inconveniencing her with my emails. As both a service provider and consumer myself, I value good customer service. Beth is clearly an experienced professional and a gem within your organization. Thank you to both Bagsforme.com and Beth for a wonderful experience."-Kristina S.

"I am VERY PLEASED with the customer service that I have received from BagsForMe.com. I called when I couldn't get your site to take my information correctly and your Customer Service Rep was WONDERFUL over the phone. The reason that I am letting you know this is because I used to work in retail and I know what life is like during the holiday season. I just wanted to THANK YOU! Great customer service is not something you can find very often, especially during December."-Kimberly H

"I don't do this often, however, the Teenee Baggallini is awesome. I have carried this little wallet size purse for eons. It fits well into my other purses or I carry it stuffed with what I need. It has held up wonderfully, and believe me it has been through a lot! You need to know what a good product you feature, and I am one very satisified customer." -Lynn R

"Just fyi.... I got the luggage and it is the charcoal gray that matches what I already had. Thanks so much for your help with this...I am very grateful and delighted! Great customer service! I'd be glad to let your boss know what a super job you did if you would like....if so, let me know his name and e-mail address or phone number Thanks again!" -Trudy B

"I ordered your rolling laptop/camera bag at about 9:30 pm and was shocked to have it arrive bright and early this morning - 2 days later WOW! I was hoping I would get it before going to california for a wedding shoot.Thanks for your amazing service and I will tell all my friends about you!P.S. I love the bag too!" Lara F.

"This is just a short thank you to let you know that the above purchase was received quick and even though you did not have my first choice I was exceptionally pleased with the replacement.  Your office kept me updated as to the order and with this type of service I will definitely be ordering again. Thank you so much for your business." Gayle W.

"It is rare to find service the likes of which you provide.... I do not take it for granted. Be assured that you have a loyal new customer and thank's again" - Professor Ira F.

"The bags arrived today as promised, and they look great! Many thanks for you helpful service. Will recommend you to others. Best " Amy J.

"I had intended on commenting to your website how impressed I was with the original service on my original order.  I ordered the bag on Wednesday, 11/22/06 (the day before Thanksgiving) and the bag was delivered via UPS on Friday! the day after Thanksgiving.  Obviously the bag was drop shipped from the Orlando Naneu Pro offices but none-the-less, that is as fast as service can be provided! (and speaks very highly to how well BagsForMe and Naneu Pro coordinate on orders/shipping.) The bag I ordered was excellent in construction and quality, but turned out not to be functionally designed and accessible to equipment as I had hoped.  It's not anyone's fault, but I'm pleased with BagsForMe's responsive customer service. Thanks" Dan S.

"Thanks again for all of your help relative to the two returns.  I won't hesitate placing an order in the future when the occasion arises." Bill E.

"The bag is lovely, and your service has been excellent, but it is too large to use a purse! I plan to go on your website again and find a slightly smaller bag. Again, I want to emphasize how happy I was with your service since I shop frequently on the internet." Susan H.

"I placed an online order for my boss. My web browser hiccuped and I got a page that said my order had not been processed, so I placed the same order a second time. My boss then received two "order received" emails.
Oops! Two bags! Because we are on the west coast, I'd have to wait until the next day to try to cancel the extra order. The next morning, I called the customer service number and a real human, not a recording answered the phone. I explained what had happend and she immediately replied that she caught the duplicate order and had canceled one of them and gave me the order number of the canceled transaction. What an outstanding job!! Jane W.

Not only was she friendly, she was astute enough to realize what had happened and saved me a lot of trouble having to return an extra bag. Please put a copy of this email in her personnel file and give her a raise! Companies need people like her who are smart and intuitive and not afraid to make decisions. Thank you!" Becky W.

"Thanks for the effort you put forth to get my order out and to me on time. (even a little early!) The warehouse had problems with a sick employee and wasn't able to get the order out on time, so you took it upon yourself to have them overnight it so that I could recieve it before the weekend. It's so nice to call a company, be immediately connected to a real person, and have that person be so extremely pleasant, knowledgeable and helpful! Thanks again!!!" Lisa C.

" I just want you to know that my family and I love this site! We've ordered High Sierra back packs for the middle schooler last year and the Sumdex Notebook Computer Backpack for the College Freshman We were suprised and pleased with how quickly they arrived. They are just what we were looking for! Thanks again BagsForMe.com!!" - Beth S.

" Your company has EXCELLENT Customer Service. I greatly appreciate your help" - Pam

"Just wanted to thank you for the terrific bag and the outstanding service.  My daughter is thrilled with her new back pack for kindergarten" - Diane

"Just a note to thank you again for your kidness and exceptional service in helping me on my last minute order. Thanks!!!!" - AF

"I just wanted to say that I am very impressed at the level of service you provided to me with shopping on your site - I, unlike many others, am really not a big fan of shopping on the web-mainly due to not having the personal attention of a human being and you went above and beyond in an effort to provide that added service! Thank You" - Lizzy

"I waited for this bag to be in stock. It was well worth the wait.. Gorgeous bag. I just love it!! In fact I bought the wallet and cosmetic bag that matches perfectly. Nice people to deal with. Always kept their word. If you want a nice bag buy it from them You will be thrilled!!" - Gerrie

"Thanks so much for working with me!  I appreciate the wonderful customer service!  Thanks, again" - Linda

"Thank you for handling my customer service call last Friday so efficiently. I was worried an exchanged bag would not arrive in time for my trip. You followed up with Ellington and my bag arrived today. Many thanks, Great Customer Service! - Susan

"Received the Rawlings wallet today - LOVED IT!!. Thanks for the GREAT service." - Maggie

"Thanks again for all of your help, once again your company is a pleasure to work with." - Kelly

"Thanks for searching for the extra small bag!  I opened it up and my dog immediately recognized that it was a sign that we were going somewhere.   thanks for the efficient and speedy service!  Much appreciated.  Smiles", - Clara

"Thank you again for your help. Based on the customer service you have been providing, I would highly recommend your company to anyone" - J. Powell

"The customer service was amazing and quick. I made the mistake of ordering the same item twice (duplicate order). The phone was answered after the FIRST ring. The representative was pleasant and very helpful. They ensured that my duplicate order would only be processed once. In addition, after I received the bag (within one week of ordering it), I realized I made the mistake of ordering the wrong one. I called bagsforme.com and again, and again answered on the FIRST ring. (I was so excited that I did not have to go through voicemail hell). They told me all I needed to do was to ship the bag back to his company and they would refund my money. I just have to cover the cost of shipping, which is reasonable in my opinion. They then showed me where the clearance section was on the website and figured out exactly what bag I needed based on my requirements. All in all, this was the BEST ONLINE SHOPPING experience I have ever had. Quick service, quick delivery, personable representative. This is the only place I'll shop for bags!!! - Jeanne

"I received the bag today and it is very nice and will be perfect for my trip. I want to thank you and everyone at BagsForme.com for helping me out with everything - you were great. I will definitely keep you guys in mind for my next bag purchase." - Bianca M.

"Thank you - you are the best....I was surfing the web when I came across Bags for me.com.......and I have to admit I had never heard of the company nor had any of my friends, but your product selection is outstanding , so I gave it a shot, and I have to tell you I am so very pleased by the quality of the bag, the prompt delivery, and your response. I will tell everyone I know to shop here first." - Tom O.

"Thank you so much for handling my exchange for the backpack in such a quick and professional manner. I certainly do appreciate your help." - Charlotte S.

Ordered two Royce Tri-Fold Wallets for Christmas gifts (black leather). I was very happy with the purchases. Wallets were made of very soft leather and of great quality. They make great presents for hard to buy for males. Ordered and delivered in three days. Would not hesitate to order more. Thank you. - Joan S.

I am totally impressed with your fine service and this fine product! I received my order in only two days! My new lunchbox tote is everything I expected and more -- I love it -- just the right size for umbrella, light sweater and my "stuff" without being bulky! Yours was the best price on the web for this tote and to receive it so quickly and so well packaged was the icing on the cake! Thank you! - Rebecca